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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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SkylineTheDog

September 17, 2026

5  out of  5
rating by SkylineTheDog
"I cannot say enough Great things about everyone at John Arens’ Insurance Agency.
Holly is a wonderful agent who not only made me feel so welcomed, she also explained in depth how little adjustments can make my coverage so much better. I liked that.

I’ve known John Arens for over 40 years. He has such deep knowledge about my options, and always works for my best interests. She’s the real deal.

John, from day one, made me feel like we we’re best friends, not a salesman trying to get the most from me. He sets a wonderful atmospher. You know that everyone truly wants the best for you. Wish I could give them 6 Stars! ⭐️⭐️⭐️⭐️⭐️⭐️"
We responded:
"Scott thank you for being such a great customer for so long, it's always great to see you and talk to you. We appreciate your continued business and your kind review."
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William Smith

September 14, 2026

5  out of  5
rating by William Smith
"Courteous, helpful, positive, friendly, direct, dependable, respectful and understanding"
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Piyush Kumar Sultania

September 14, 2026

5  out of  5
rating by Piyush Kumar Sultania
"I reached out to Amy Lines at the field office for help selecting my renter’s insurance, and she was incredibly supportive throughout the entire process. She patiently guided me through the available options, answered my questions, and helped me choose a plan that best fit my needs. I truly appreciate her excellent service and assistance!"
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Sabrina Ahmed

September 14, 2026

5  out of  5
rating by Sabrina Ahmed
"Deborah and everyone at this office have been wonderful to work with. They are always very quick to respond to calls, address any concerns, and make any adjustments I need. I truly appreciate their excellent customer service and responsiveness!"
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Frances Stark

September 10, 2026

5  out of  5
rating by Frances Stark
"Debbie was extremely helpful and gave me some advice on how to save money on my auto insurance by taking a driving test"
We responded:
"Thank you for the great review! We’re glad Debbie was helpful and able to share ways to help you save on your auto insurance"
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Jennifer Gauerke

September 4, 2026

5  out of  5
rating by Jennifer Gauerke
"I used John Arens for my daughter’s renters insurance policy for her off-campus housing at the U of M. Being an out-of-state parent it’s good to know that she’s fully covered. The team is kind and easy to work with. Very responsive and I’m so glad I found them!"
We responded:
"Thank you for the wonderful review! We’re so glad our team could make setting up your daughter’s renters insurance easy and give you peace of mind from out of state. We appreciate your trust in us!"
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Logan Nelson

September 4, 2026

5  out of  5
rating by Logan Nelson
"Always a great experience. Deb is so friendly and helpful whenever I call! I highly refer this team."
We responded:
"Thank you for the 5 star review! We appreciate your support and referral of our team!"
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Robert Hallgrimson

September 1, 2026

5  out of  5
rating by Robert Hallgrimson
"I asked for a document and it was sent out immediately."
We responded:
"Thank you for the review! We’re glad our team was able to respond immediately. We strive to provide quick service."
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Kristi Hanna

September 1, 2026

5  out of  5
rating by Kristi Hanna
"I switched from another State Farm agent and the Arens group is super helpful, convenient, and very friendly. You can t cut them instead of call for most things and they have always been great to talk to when I have needed to reach out to them"
We responded:
"Thank you for the great review! We appreciate you choosing the John Arens State Farm office and are happy to make things as convenient as possible!"
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Seth Anderson

August 31, 2026

5  out of  5
rating by Seth Anderson
"Amazing experience!! I can tell that John truly cares and I can’t say that about every insurance agent."
We responded:
"Thank you so much! I'm glad we could help with your insurance needs and make it a good experience. We truly appreciate your kind words and trust in our office!"
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Barbara Carpenter

August 28, 2026

5  out of  5
rating by Barbara Carpenter
"Debbie helped me with a rental insurance policy. She was very responsive, empathetic to my situation and easy to work with on the policy details. I would highly recommend her and this agency to anyone looking for apartment insurance coverage."
We responded:
"Thank you for the review. We’re so glad Debbie was able to help with your unique situation. We truly appreciate your recommendation!"
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Pearl Jain

August 27, 2026

5  out of  5
rating by Pearl Jain
"I had a great experience with the John Arens team, especially Holly. She was super sweet and helpful, and got my last minute request done promptly. She made the process super easy!"
We responded:
"Thank you for the great review! We’re so glad Holly was helpful and able to take care of your request quickly."
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M Outlaw

August 18, 2026

5  out of  5
rating by M Outlaw
"Amy Lines provided excellent service assisting with car title transfer information and state to state insurance transfer. I had numerous questions, and all were answered promptly making this a very smooth transition. Thanks again, Amy!"
We responded:
"Thank you for the kind words! We’re glad Amy was responsive and able to answer all your questions, making your state-to-state insurance transition smooth and easy. We appreciate your review!"
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Judy Ebert

August 17, 2026

5  out of  5
rating by Judy Ebert
"Holly did a great job in handing my request! Everything was promptly completed today."
We responded:
"Thank you! We’re glad Holly was able to handle your request quickly and get everything taken care of promptly. We appreciate your review!"
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Joseph Wolney

August 14, 2026

5  out of  5
rating by Joseph Wolney
"I was referred to John Arens’ State Farm Agency on Johnson St NE @ 2 years with Kim Nybo from a long run with retired Jeff Thayer Agency in Spring Lake Park. John & his NE Mpls team are a reliable, NE Mpls Fridley-Heights P&C Insurance source to my family & I. State Farm’s Family Plan is the best option to save $$ Auto & Home."
We responded:
"We’re grateful to be a trusted resource for you and your family and glad we could help you save on your auto and home insurance. We appreciate your support!"
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Tom Yuzer

August 13, 2026

5  out of  5
rating by Tom Yuzer
"Needed quick action on homeowners insurance matter and it was quickly handled! Thank you Debbie, for your prompt assistance.."
We responded:
"Tom, we are thrilled to hear that our team provided you with a rapid response to your homeowner's insurance issue. Thank you for your awesome review!"
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Ian Eccleston

August 13, 2026

5  out of  5
rating by Ian Eccleston
"Fast response, good quote"
We responded:
"We’re glad we could provide a quick response and a great quote. We appreciate the review!"
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Maureen Labenski

August 10, 2026

5  out of  5
rating by Maureen Labenski
"My sister and I just dropped in last week, we had some questions about my mom's house insurance. Holly answered all our questions. It was wonderful service and she was very knowledgeable. She made us feel welcome."
We responded:
"Thank you for the review! We’re so glad Holly made you and your sister feel welcome and was able to answer all your questions. We appreciate you stopping in!"
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Chad Olson

August 10, 2026

5  out of  5
rating by Chad Olson
"John and Deb have always been there to answer our questions. Easily accessible with solid information."
We responded:
"Thank you! We’re glad John and Deb are always easy to reach and available to provide helpful, reliable answers and service!"
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Jonathan

August 10, 2026

5  out of  5
rating by Jonathan
"The best! Holly is a pleasure to work with!"
We responded:
"Thank you! We appreciate your positive review!"
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Jonelle Intihar

August 6, 2026

5  out of  5
rating by Jonelle Intihar
"Holy was extremely helpful, kind and courteous!"
We responded:
"Thank you! We’re so glad Holly was helpful, kind, and courteous. We appreciate your review!"
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ClaudiaStephens

August 6, 2026

5  out of  5
rating by ClaudiaStephens
"Responsive and helpful! If you’re interested in people you can trust, go no further 😌."
We responded:
"Thank you for the kind words and recommendation! We appreciate your trust in us!"
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Alyssa Garcia

August 5, 2026

5  out of  5
rating by Alyssa Garcia
"Very fast and efficient! Amy reached out to me right away to help with any questions or concerned I had about my quote and was very helpful throughout the process"
We responded:
"Thank you for the great review! We’re glad Amy was able to provide quick, helpful service and make the quote process easy. Thank you for choosing John Arens State Farm !"
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Donna Rothman

August 4, 2026

5  out of  5
rating by Donna Rothman
"I spoke to Holly and she was very kind knowledgeable and efficient."
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Scott Smith

August 4, 2026

5  out of  5
rating by Scott Smith
"Met my insurance needs for years. Incredible customer service!"
We responded:
"Thank you for your continued trust over the years! We are grateful to help with your insurance needs!"