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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jonelle Intihar

August 6, 2026

5  out of  5
rating by Jonelle Intihar
"Holy was extremely helpful, kind and courteous!"
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ClaudiaStephens

August 6, 2026

5  out of  5
rating by ClaudiaStephens
"Responsive and helpful! If you’re interested in people you can trust, go no further 😌."
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Alyssa Garcia

August 5, 2026

5  out of  5
rating by Alyssa Garcia
"Very fast and efficient! Amy reached out to me right away to help with any questions or concerned I had about my quote and was very helpful throughout the process"
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Donna Rothman

August 4, 2026

5  out of  5
rating by Donna Rothman
"I spoke to Holly and she was very kind knowledgeable and efficient."
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Scott Smith

August 4, 2026

5  out of  5
rating by Scott Smith
"Met my insurance needs for years. Incredible customer service!"
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Jake Lee

August 3, 2026

5  out of  5
rating by Jake Lee
"Shoutout to Deb, she is very helpful and got me transferred from out of state very easily"
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Lana Ngoc Vo

August 1, 2026

5  out of  5
rating by Lana Ngoc Vo
"Quick fast communication!"
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terry robertson

July 30, 2026

5  out of  5
rating by terry robertson
"I have been with John Arens office for over 30 years. I could not have a better experience or service from any other office. The care and effort they put into each of their clients is special. Our whole family is with them and we work with Deborah Douglas. They make us feel like family!"
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Jan Hyman

July 29, 2026

5  out of  5
rating by Jan Hyman
"We have been with State Farm for many years!
We have always been treated like family 💙.

Deb Douglas has gone above and beyond on our behalf! She takes the time to explain everything (over and over, if necessary) to us.

Thanks for all you do.
We fully trust State Farm with all of our insurance needs.

Jan Hyman"
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Brad Farnham

July 27, 2026

5  out of  5
rating by Brad Farnham
"After years without a car, I moved to a Mpls suburb where a car was essential! I called State Farm and worked with Holly to get coverage.
Holly (as are ALL of the agents I engage with) at Arens State Farm!) was efficient and extremely professional! Simply the best!!"
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Naomi Parks

July 23, 2026

5  out of  5
rating by Naomi Parks
"Debbie was helpful and kind when I called about a question. All the John Arens State Farm employees I have talked to are very personable and knowledgeable! Thank you State Farm!"
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Rick Kaput

July 16, 2026

5  out of  5
rating by Rick Kaput
"Prompt professional service and staff."
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Molly A Cabrera

July 15, 2026

5  out of  5
rating by Molly A Cabrera
"I've been with State Farm for years and I still find them to be reliable, knowledgeable and efficient at what they do."
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Shannon Madigan-Morgan

July 15, 2026

5  out of  5
rating by Shannon Madigan-Morgan
"Excellent customer service, fast, efficient and very helpful! Holly was exceptionally helpful."
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Anas A

July 11, 2026

5  out of  5
rating by Anas A
"Holly was super helpful and responsive to all questions and needs!"
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Jim H

July 10, 2026

5  out of  5
rating by Jim H
"Been with them for a few decades and I've sent many friends and famly over. Wouldn't use anyone else."
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Mark Palmquist

July 8, 2026

5  out of  5
rating by Mark Palmquist
"Very responsive service!"
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Chad Olson

July 2, 2026

5  out of  5
rating by Chad Olson
"John and Deb have always been there to answer our questions. Easily accessible with solid information."
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Matt Schwerzler

June 30, 2026

5  out of  5
rating by Matt Schwerzler
"John has been my local neighborhood go to for decades.
I don't know what I would do without them.

Always fast, courteous and on time with anything I need.

Thanks guys!"
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Jaden Lubarski

June 19, 2026

5  out of  5
rating by Jaden Lubarski
"I've had a great experience with the John Arens State Farm office. Their team (especially Holly) is always quick to respond whenever I have questions or need assistance. They are knowledgeable and take the time to explain different coverage options, helping me make informed decisions without feeling pressured.

For my home, auto, and renters insurance needs, I know I can count on them for professional, reliable service. Highly recommend this office to anyone looking for responsive support and trusted insurance advice."
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Erin Casey

June 10, 2026

5  out of  5
rating by Erin Casey
"I'm relocating to MN and Holly was amazing. She was super responsive, knowledgeable, and friendly! I wish that all aspects of moving could be this easy."
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Ashley Ditmarson

June 3, 2026

5  out of  5
rating by Ashley Ditmarson
"My fiancé and I came here today to get insured for our vehicle and didn’t expect such personal, friendly, and professional service! From the moment we walked into the cozy space, we were greeted immediately and helped by Holly. She walked us through the coverage we needed and even gave us quotes for all the questions we had about coverage for other things with open communication about prices as well. Everything went so smoothly and even cheaper than quotes we had from other companies! John even came in to introduce himself and share some great insights about different policies and what they offer. Over all, this experience completely changed how we felt about other negative experiences we’ve had with other places because we know now this is our forever spot to come to!"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent John Arens’s Team. "
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Maria Lee

June 2, 2026

5  out of  5
rating by Maria Lee
"The process from obtaining a quote to confirming coverage went smoothly and quickly. My experience with the agent was a positive one!"
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James Elness

May 22, 2026

5  out of  5
rating by James Elness
"Amy Lines was efficient, welcoming, professional, thorough, and very knowledgeable. We all know good customer service when we get it. Coincidentally, I believe this was also my late father’s agent, so it seems I’m carrying on family tradition. I know I should’ve shopped around, but the quotes here were slightly better than State Farm in Ohio (moving back home to MN next week) and it just felt… right. I followed my gut."
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Katelyn Bergstrom

May 20, 2026

5  out of  5
rating by Katelyn Bergstrom
"Holly was an absolute gem to work with. My family has worked with Debbie and State Farm for years. Absolutely loved Holly and her kindness. I've been with progressive for almost 10 years I always got terrible customer service most of the time you never even talked to a real person that wasn't the case with state farm. Ever time I called, Holly was there to answer questions I had and the savings I'm getting is a night and day different!"