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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jaden Lubarski

June 19, 2026

5  out of  5
rating by Jaden Lubarski
"I've had a great experience with the John Arens State Farm office. Their team (especially Holly) is always quick to respond whenever I have questions or need assistance. They are knowledgeable and take the time to explain different coverage options, helping me make informed decisions without feeling pressured.

For my home, auto, and renters insurance needs, I know I can count on them for professional, reliable service. Highly recommend this office to anyone looking for responsive support and trusted insurance advice."
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Erin Casey

June 10, 2026

5  out of  5
rating by Erin Casey
"I'm relocating to MN and Holly was amazing. She was super responsive, knowledgeable, and friendly! I wish that all aspects of moving could be this easy."
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Ashley Ditmarson

June 3, 2026

5  out of  5
rating by Ashley Ditmarson
"My fiancé and I came here today to get insured for our vehicle and didn’t expect such personal, friendly, and professional service! From the moment we walked into the cozy space, we were greeted immediately and helped by Holly. She walked us through the coverage we needed and even gave us quotes for all the questions we had about coverage for other things with open communication about prices as well. Everything went so smoothly and even cheaper than quotes we had from other companies! John even came in to introduce himself and share some great insights about different policies and what they offer. Over all, this experience completely changed how we felt about other negative experiences we’ve had with other places because we know now this is our forever spot to come to!"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent John Arens’s Team. "
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Maria Lee

June 2, 2026

5  out of  5
rating by Maria Lee
"The process from obtaining a quote to confirming coverage went smoothly and quickly. My experience with the agent was a positive one!"
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James Elness

May 22, 2026

5  out of  5
rating by James Elness
"Amy Lines was efficient, welcoming, professional, thorough, and very knowledgeable. We all know good customer service when we get it. Coincidentally, I believe this was also my late father’s agent, so it seems I’m carrying on family tradition. I know I should’ve shopped around, but the quotes here were slightly better than State Farm in Ohio (moving back home to MN next week) and it just felt… right. I followed my gut."
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Katelyn Bergstrom

May 20, 2026

5  out of  5
rating by Katelyn Bergstrom
"Holly was an absolute gem to work with. My family has worked with Debbie and State Farm for years. Absolutely loved Holly and her kindness. I've been with progressive for almost 10 years I always got terrible customer service most of the time you never even talked to a real person that wasn't the case with state farm. Ever time I called, Holly was there to answer questions I had and the savings I'm getting is a night and day different!"
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Alex Alvarado

May 18, 2026

5  out of  5
rating by Alex Alvarado
"This office has been great to me, I have two vehicles and home insurance with them. When I needed to add a new vehicle, I submitted a request for a quote and Amy got back to me quickly and got me insured the same day!"
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Cole Wetzel

May 15, 2026

5  out of  5
rating by Cole Wetzel
"Amy is the best Insurance agent I’ve ever worked with!! John Aaron’s State Farm as a whole, is an amazing team and group of people! Can’t go wrong if you go through John Aarons State Farm."
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Trace Houser

April 29, 2026

5  out of  5
rating by Trace Houser
"I recently moved and needed to update my auto insurance. They were super friendly and had a really helpful attitude. All my questions were answered clearly and I never felt rushed, which was great since this was my first time doing anything like this. I highly recommend this office!"
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Kabir Mehta

April 29, 2026

5  out of  5
rating by Kabir Mehta
"Had a fantastic experience because of Amy Lines. She is prompt, kind and very helpful. Took the time to understand the things about my situation that needed attention. Explained how to proceed and answered all questions thoroughly. I don’t know anyone else in this office but that one person made it a great experience and would be my point person here on out. Recommend her highly to others."
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Jo Behm

April 24, 2026

5  out of  5
rating by Jo Behm
"Deb worked with us to get the best possible coverage at a reasonable cost for our car, condo, and cabin area. Deb told us that our former condo insurance wouldn't cover much damage due to water, fire, etc. damage and showed us that State Farm provides better insurance for less cost than our former insurance. We appreciated Deb's time and knowledge as she helped with a new insurance plan."
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Kea Hang

April 19, 2026

5  out of  5
rating by Kea Hang
"I’ve been with this agent for a long time. Very good communication and i always get what i requested in a timely manner. Deborah is very knowledgeable always answer my questions and help me with the best insurance rate. Highly recommend."
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Jennaya Robison

April 17, 2026

5  out of  5
rating by Jennaya Robison
"Quick response time and attentive to our needs"
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houa xiong

April 10, 2026

5  out of  5
rating by houa xiong
"Great customer service. Been with John's team for a long time for a reason. Policy is on the higher side though. I would still recommend due to customer service."
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J Annika Walls

April 8, 2026

5  out of  5
rating by J Annika Walls
"I have been a customer for many years and John and his team have always been very helpful and easy to work with."
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Paul Coleman

April 7, 2026

5  out of  5
rating by Paul Coleman
"The home owners insurance quote received from the company I had been using seemed excessively rising every year. The quote I received from The John Arens State Farm Agency was significantly less for similar coverage so I switched."
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Bondo Nyembwe

April 4, 2026

5  out of  5
rating by Bondo Nyembwe
"I contacted the office Holly responded right away. She was able to help me and meet my expectations.Great people to work with from This office."
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Michael Bakke

March 30, 2026

5  out of  5
rating by Michael Bakke
"Good people to work with. Especially, Holly!"
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Michael Pinchback

March 26, 2026

5  out of  5
rating by Michael Pinchback
"I've been a client for nearly two decades. They always are available to help and go the extra mile. I just bought my first new car in 17 years and they made the process of insuring it easy!"
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Theresa Brakefield

March 9, 2026

5  out of  5
rating by Theresa Brakefield
"I have been a client for well over 25 years. Whenever I have a question about our coverage, we get the answer immediately. Not only are the agents well-versed but they're experts on making the coverage easy to understand and point out the pros/cons when it comes to our needs. Brenna's responses to emails are quick, detailed and always include a message to contact directly if any additional information or help is needed. I am very pleased with the value, professionalism and responsiveness. I highly recommend and continue to do, so. Very pleased."
We responded:
"Theresa, thank you so much for the nice review. Thank you for your continued trust in my office, I appreciate you and your business!"
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Jake Mason

February 20, 2026

5  out of  5
rating by Jake Mason
"I recently worked with Debbie on a few different policies. She was a joy to work with and her experience proved valuable with all the questions I had. Highly recommend!"
We responded:
"We appreciate your feedback and positive review. I'm glad Debbie was able to provide her expertise and guidance. My team and I are always here to help!"
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Alec

February 14, 2026

5  out of  5
rating by Alec
"Their communication is outstanding and they make adding new policies a breeze. Would highly recommend for people who need multiple policies for their auto, home, and rental properties."
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Audrey Walker

February 12, 2026

5  out of  5
rating by Audrey Walker
"they were warm friendly and inviting feel so safe and taken care of"
We responded:
"Thank you for the kind review! We are so glad you felt welcomed- that means a lot to us. "
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Gregory Cottles

February 11, 2026

5  out of  5
rating by Gregory Cottles
"Was able to successfully complete a claim and get the money deposited in the account of my choice with speed and without a rate increase!!!"
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Kristina Skeie

February 10, 2026

5  out of  5
rating by Kristina Skeie
"Excellent service! John & Holly were so helpful, fast and professional. I am saving HUNDREDS a month! Which is crazy! I'm looking forward to a long relationship!"
We responded:
"Thank you for the positive review. So glad we were able to help you with your insurance coverage while saving you money. We look forward to working with you in the future. "