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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Janet Farber

October 29, 2026

5  out of  5
rating by Janet Farber
"Holly & John were great to work with on my Medicare Medigap insurance plan. Great communication & a positive experience."
We responded:
" We're happy to hear Holly and John made your Medicare Supplement insurance experience a positive one. We know how important it is to have clear communication and helpful guidance when making these decisions. "
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Chris Reiter

October 27, 2026

5  out of  5
rating by Chris Reiter
"Everyone there, shout out to Deb, is incredibly helpful and friendly!"
We responded:
"Thank you so much for your review and recommendation! It means a lot to our entire team that you took the time to share your experience."
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Lauri Harrold

October 24, 2026

5  out of  5
rating by Lauri Harrold
"Deb is so easy to work with. She responds quickly with thorough answers. I would highly recommend Deb and John Arens to anyone!"
We responded:
"Thank you so much for your wonderful review and recommendation! We're happy to hear Deb has made your experience so easy."
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Tim Schneider

October 21, 2026

5  out of  5
rating by Tim Schneider
"I am Extremely satisfied with my experience with State Farm, But especially with the Excellent personal response I received from Deb at John Arens office. I highly recommend them."
We responded:
"Thank you so much for your kind words and 5-star review! We're so happy to hear you're satisfied with your experience. Providing exceptional, personalized service is always our goal, and we truly appreciate your business!"
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Ashanti Ashanti

October 19, 2026

5  out of  5
rating by Ashanti Ashanti
"I spoke with Holly, she was very nice and make me laugh because I felt a little slow trying to tell her the number on my odometer. This is my first insurance policy and she made getting it simple and the price for my premium was amazing."
We responded:
"Thank you so much for your wonderful review! We're thrilled Holly made your first insurance experience simple, affordable, and even a little fun!"
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Eileen Strejc

October 12, 2026

5  out of  5
rating by Eileen Strejc
"It is always good to talk to Deb. I have moved ro France. I have property and a car in the states. It is comforting to deal with Debra. I am renting my condo now, but I did not rent at first"
We responded:
"We’re so glad Deb continues to be a trusted resource for you, even from across the miles. We truly appreciate your continued trust in our office!"
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Mya DeWitt

October 9, 2026

5  out of  5
rating by Mya DeWitt
"So helpful!!!"
We responded:
"Thank you! We’re so glad we could help. We truly appreciate your business! "
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Thomas Ostby

October 9, 2026

5  out of  5
rating by Thomas Ostby
"Deborah at the Arens Agency is incredible. My entire experience with State Farm has been exemplary in every way during what has been an otherwise traumatic time."
We responded:
"Thomas,
Thank you for taking the time to give a fantastic review of Debbie and the
entire office!
"
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Fatima Garcia

October 8, 2026

5  out of  5
rating by Fatima Garcia
"Amy Lines was super helpful and moved quickly to transfer my car insurance from one state to another. She was also responsive to all my questions."
We responded:
"Thank you for the kind words! We’re glad Amy made your insurance transfer quick and easy while being responsive to all your questions. We appreciate your review!"
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Radu Bologa

October 7, 2026

5  out of  5
rating by Radu Bologa
"Helpful and fast!"
We responded:
"Thank you for the great review! We’re glad we could provide a great price along with fast and helpful service. We appreciate you choosing our team!"
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Nancy Paulsen

October 1, 2026

5  out of  5
rating by Nancy Paulsen
"We had exceptionally positive experiences with John Arens State Farm Insurance Agency, and are grateful to John and Debbie for all their help and guidance. Besides being attentive, knowledgeable and responsive, they're calm and kind, friendly and patient with all of our questions. It's good to be able to talk with caring human beings. John and staff are fantastic!"
We responded:
"Thank you for the wonderful review! We’re so glad John, Debbie, and our team have made you feel heard, supported, and cared for. Your kind words mean so much to us, and we truly appreciate your trust in our office!"
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Matt Kures

September 25, 2026

5  out of  5
rating by Matt Kures
"We needed renter's insurance for our college student and the John Arens team was fast and easy to work with."
We responded:
"Thank you for the great review! We’re glad our team made getting renters insurance for your college student quick and easy. We appreciate you choosing our office!"
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Kathryn Reibel

September 22, 2026

5  out of  5
rating by Kathryn Reibel
"Deborah was such a great person to work with! Its so important to have people that take special care in the client's they talk to regardless of the reason. Kind and caring! ❤️"
We responded:
"Thank you for the kind review! We’re so glad Deborah made you feel cared for and valued. Her kindness and dedication to our customers truly mean so much to our team!"
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SkylineTheDog

September 17, 2026

5  out of  5
rating by SkylineTheDog
"I cannot say enough Great things about everyone at John Arens’ Insurance Agency.
Holly is a wonderful agent who not only made me feel so welcomed, she also explained in depth how little adjustments can make my coverage so much better. I liked that.

I’ve known John Arens for over 40 years. He has such deep knowledge about my options, and always works for my best interests. She’s the real deal.

John, from day one, made me feel like we we’re best friends, not a salesman trying to get the most from me. He sets a wonderful atmospher. You know that everyone truly wants the best for you. Wish I could give them 6 Stars! ⭐️⭐️⭐️⭐️⭐️⭐️"
We responded:
"Scott thank you for being such a great customer for so long, it's always great to see you and talk to you. We appreciate your continued business and your kind review."
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Lisa Boman

September 16, 2026

5  out of  5
rating by Lisa Boman
"I was frustrated to not be able to connect the car for my daughter away at school to my preexisting State Farm policy and to have to start a new one. Deborah made the experience so much easier! She was so great to work with and got us all setup. I was grateful to have a real person to talk to and work with. Ask for Deborah, she is fantastic!"
We responded:
"Thank you for the kind review! We’re so glad Deborah was able to make the process easier and get everything set up for your daughter. We appreciate your patience and are happy Deborah could provide the personal service and support you needed!"
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William Smith

September 14, 2026

5  out of  5
rating by William Smith
"Courteous, helpful, positive, friendly, direct, dependable, respectful and understanding"
We responded:
"Thank you for the kind words! We’re so glad you’ve had such a positive experience with our team."
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Piyush Kumar Sultania

September 14, 2026

5  out of  5
rating by Piyush Kumar Sultania
"I reached out to Amy Lines at the field office for help selecting my renter’s insurance, and she was incredibly supportive throughout the entire process. She patiently guided me through the available options, answered my questions, and helped me choose a plan that best fit my needs. I truly appreciate her excellent service and assistance!"
We responded:
"Thank you for the wonderful review! We’re so glad Amy was supportive, patient, and helpful in finding insurance that fit your needs. We truly appreciate your kind words and trust in our office!"
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Sabrina Ahmed

September 14, 2026

5  out of  5
rating by Sabrina Ahmed
"Deborah and everyone at this office have been wonderful to work with. They are always very quick to respond to calls, address any concerns, and make any adjustments I need. I truly appreciate their excellent customer service and responsiveness!"
We responded:
"Thank you for the kind words! We’re so glad Deborah and our team have been responsive and helpful whenever you need us!"
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Frances Stark

September 10, 2026

5  out of  5
rating by Frances Stark
"Debbie was extremely helpful and gave me some advice on how to save money on my auto insurance by taking a driving test"
We responded:
"Thank you for the great review! We’re glad Debbie was helpful and able to share ways to help you save on your auto insurance"
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Jennifer Gauerke

September 4, 2026

5  out of  5
rating by Jennifer Gauerke
"I used John Arens for my daughter’s renters insurance policy for her off-campus housing at the U of M. Being an out-of-state parent it’s good to know that she’s fully covered. The team is kind and easy to work with. Very responsive and I’m so glad I found them!"
We responded:
"Thank you for the wonderful review! We’re so glad our team could make setting up your daughter’s renters insurance easy and give you peace of mind from out of state. We appreciate your trust in us!"
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Logan Nelson

September 4, 2026

5  out of  5
rating by Logan Nelson
"Always a great experience. Deb is so friendly and helpful whenever I call! I highly refer this team."
We responded:
"Thank you for the 5 star review! We appreciate your support and referral of our team!"
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Robert Hallgrimson

September 1, 2026

5  out of  5
rating by Robert Hallgrimson
"I asked for a document and it was sent out immediately."
We responded:
"Thank you for the review! We’re glad our team was able to respond immediately. We strive to provide quick service."
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Kristi Hanna

September 1, 2026

5  out of  5
rating by Kristi Hanna
"I switched from another State Farm agent and the Arens group is super helpful, convenient, and very friendly. You can t cut them instead of call for most things and they have always been great to talk to when I have needed to reach out to them"
We responded:
"Thank you for the great review! We appreciate you choosing the John Arens State Farm office and are happy to make things as convenient as possible!"
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Seth Anderson

August 31, 2026

5  out of  5
rating by Seth Anderson
"Amazing experience!! I can tell that John truly cares and I can’t say that about every insurance agent."
We responded:
"Thank you so much! I'm glad we could help with your insurance needs and make it a good experience. We truly appreciate your kind words and trust in our office!"
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Barbara Carpenter

August 28, 2026

5  out of  5
rating by Barbara Carpenter
"Debbie helped me with a rental insurance policy. She was very responsive, empathetic to my situation and easy to work with on the policy details. I would highly recommend her and this agency to anyone looking for apartment insurance coverage."
We responded:
"Thank you for the review. We’re so glad Debbie was able to help with your unique situation. We truly appreciate your recommendation!"